Mailbox
Write to the house.
A person reads this. Not a ticket queue. Orders, the desk, a stuck spine — say what it is.
If you paid and the file never arrived, say so, from the email you used at checkout. If the book is the problem, the tools are still free — we will not ghostwrite it for you.
A person reads this. Replies, when they are needed, usually come within a few days — not minutes.
hello@dreamauthors.com