Harbor is a support agent that only speaks from what you published. If it doesn’t know, it says so and opens a ticket.
Start a deskEvery reply points at a paragraph. No vibes. If the docs moved, the answer moves.
Angry, refund, legal — a human gets the thread intact, with the pages Harbor already checked.
It answers in the language of the article it found. You don’t maintain a second script.
It works the night shift. You read the tickets that actually need a person in the morning.
Paste a sitemap or a folder of markdown. Harbor indexes overnight.